WHY was DIGi-DOCs born?
While spending close to 2 decades working with healthcare providers to recover monies owed by insurance companies on disability claims, it became clear that practices were at a tremendous disadvantage when attempting to manage their claims.
When asked to provide reimbursement agreements, healthcare professional responses included: "What agreements?", "They’ve been lost", "The prior practice manager has them", "I have no idea where they are", and "I can’t get the insurance company to give me a copy".
Realizing this vital and critical information was not quickly nor easily located and the situation had become unmanageable, the idea of developing a safe and easy software solution began. By investing three years of development working with a skilled designed team, asking numerous question to healthcare professionals such as "What do you need to make your job easier?" What frustrates you on a daily basis?", "What causes you pain in your job?", and securing constant feedback from professionals development of a software solution took shape.
By taking in all the feedback we received, information we collected, and combining them with our vision—Digi-Docs was born!
Digi-Docs was designed and developed for healthcare professionals with incredible input from healthcare professionals!